Operations need strategy, too. The same methods that lead to successful customer-facing products also lead to successful internal applications. Whether launching an operational app or revamping your operations technology ecosystem, Digital Transformation strategy engagements enable sound investment decisions to help you lower costs, run more efficiently, and modernize.
Consumer products succeed by offering validated solutions to well-defined, validated problems. We make sure your operational product succeeds by helping define your business problems and needs, validating them with employees and leaders, and validating the solutions — the app — through user testing.
Our UX and product designers approach operational software as if it were customer-facing, making sure your employees can actually use the tool — and even love it. Meantime, our developers follow the same standards and approach as with our consumer-grade application development — open-source technology, code review, and test coverage — ensuring high quality and long, flexible lifespans.
While we don't implement most 3rd-party solutions, we frequently help clients assess those options. We take a tech-agnostic approach to defining the ideal application (in terms of e.g. data model, user experience, workflows, integrations) or ecosystem to solve your business problems. Then we vet which tech solutions can best achieve that vision — and your desired return on investment.