October 12, 2016

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Agency/Client Communication: The Key to Project Success

Whether you're a client or consultant, whether you’re working on your first digital project or you’ve been in the game for years, there are common missteps that every project is susceptible to—usually rooted in miscommunication or a difference in expectations. Sometimes, seemingly minor blunders can have major impacts on timeline and budget down the road.

In order to avoid these situations, we work together with clients to establish consistent communication practices, understand risks, and keep our minds open, allowing for a successful project that meets goals—and budget.

Keep Projects On Budget & Time

Community Thoughts on Agency/Client Communication: The Key to Project Success...

  1. 1. 6 Tips to Managing Client Expectations Any good client relationship will be able to weather setbacks if you are proactive in communicating both good and bad news. When communication is direct and transparent, trust forms and helps to create a foundation for long-lasting relationships.
  2. 2. If They Expect a Unicorn, It's Your Fault If you’re not laser focused on the details, things like project requirements and tight timelines will become painful issues for everyone to deal with.
  3. 3. 4 Expert Strategies to Future-Proof Your Client Relationships Understanding how your clients perceive your agency is necessary to build long-term relationships that last.
  4. 4. 8 Ways to Effectively Communicate with Clients Before the Internet, smartphones and social media, if you wanted or needed to speak to a client, you picked up the phone – or you sent a letter. Today, however, there are many ways to communicate with clients. We’ve compiled a list of the most popular, and effective, communication methods.

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