Wondrium

In our initial exploration phase we focused primarily on understanding why people love learning, and specifically, why they love it enough to pay a subscription fee every month to get it. We realized the new branding needed to embody that feeling people get when they learn something new — a feeling that occurs frequently when you have content as deep and as nerdy as TGC’s. We knew providing “mind-blowing” learning moments was one of our key differentiators, but we still needed to find out why our audience found that so valuable.

To better understand our audience, we began with TGC’s online user cluster analysis. This analysis grouped their users into two main categories: 1) Seekers — “lifelong learners'' who pursue knowledge for the sake of knowledge; and 2) Solvers — people who want to learn a specific skill for a specific purpose. We dug into the data behind the clusters, and launched a live user intercept survey on thegreatcourses.com so we could ask users directly what they love about the service. This additional research helped us develop 6 distinct audience archetypes, each with a profile outlining its core motivations, and specific challenges and opportunities around communicating with it.

Once we had a firm grasp on the value propositions that resonated with our target audience — TGC’s celebration of learning, the quality of the teaching, and the overall unapologetic nerdery of it all — we were able to develop several new brand strategy directions. We worked with the TGC team to select 2 finalist directions, which we then took into strategy validation.

Here’s one of the hardest things about any rebranding process: once you’ve developed a new brand strategy, how do you know if that strategy is any good? Are you going to like the messaging and design that comes out of it? Is it going to resonate with your audience? Part of what makes Viget’s approach to branding so unique is our branding validation. Before we finalize any strategy direction, we test it by developing strategy-based messaging and design, to see if the strategy really can produce work that our clients are happy with. For this engagement we developed validation marketing collateral for both of our finalist strategies, and as an additional step, used the testing service Prolific to get online feedback from representatives of our prospective audiences.

After reviewing internal feedback, strategy validation examples, and Proflic testing results, the team at TGC selected the “Mind=Blown” brand strategy. Our next task was developing a new name to pair with the new branding. This is another unique aspect of our approach: we recommend that clients finalize their brand strategy before beginning the naming process. This allows us to approach naming more strategically, and focuses the exploration significantly. After concepting a few hundred name ideas (yes, even a more focused process involves brainstorming hundreds of names), and following a series of workshops, internal polls, and another round of Prolific testing, we settled on our new name, logo, and tagline: Wondrium. Your brain is going to love this place.

The Wondrium brand is a huge departure — in style, tone, and messaging — from anything the TGC team had done before. So to prepare for the rebrand rollout, the team enrolled in what we called "Wondrium University" — a month-long series of workshops we created to train them in everything from writing headlines to mapping out a successful relaunch plan. As a compliment to Wondrium U, the new brand guidelines were also developed as more of an interactive how-to manual than a static documentation booklet.