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Scaling Up Telehealth Services
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Due to the outbreak of COVID-19, startup Hippo Health experienced a 1,200% user increase in a matter of weeks. Like the rest of the healthcare system, they had to act quickly to scale up their service and accommodate for their new, less-tech savvy user types. At the same time, they needed a new process to ensure clear communication between healthcare providers.
We stepped in to support them by rapidly iterating through design solutions and continuously collecting feedback from real customers.
Read the Case Study
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What We’re Up To
We are so honored to be part of the She Can STEM Ad Council Campaign, which won two Shorty Awards in the Technology and Audience Honor categories.
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Read Heather Burmester's tips for staying sane while working from home with littles ones during COVID-19 quarantine.
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'Oop... You're still muted' Read Josh Korr's article that investigates the video conference pitfall that afflicts us all — even the tech-savvy.
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We're finding sanity, balance, and camaraderie in the humble haiku. See our prompts and join us in our daily May challenge.
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Related Articles From Us
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Aubrey Lear, Senior Employee Engagement Manager
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We built a site for Mass General Hospital based on user-driven thinking, research, and design.
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Melissa Southern, Former Senior Project Manager
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Careers
We’re currently hiring in all four of our locations. For most positions, we'll consider permanently remote team members. We would love to hear from you!
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Contact Us
We help transform organizations with modernized software and optimized digital experiences. If you’re looking to build or improve a digital product, contact us.
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Contact Us
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Washington, DC Metro
105 West Broad Street
4th Floor
Falls Church, VA 22046
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Durham, NC
309 E. Chapel Hill Street
4th Floor
Durham, NC 27701
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Boulder, CO
1002 Walnut St.
3rd Floor
Boulder, CO 80302
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Chattanooga, TN
1404 Cowart St.
Chattanooga, TN 37408
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