Services

User Research

Our Areas of Expertise

Understand users.

Identifying the real problem is the hardest part. We use interviews, surveys, observation, and data analysis to uncover insights from users, stakeholders, and competitors. Understanding problems is key to finding the right solutions.

Why You Need a Product Strategy (and How to Get One)
Why You Need a Product Strategy (and How to Get One)
Kathryn Faulkner, Senior User Experience Designer

See the big picture.

Gather diverse data. We use a mixed methods approach to answer a variety of questions throughout the project lifecycle. Combining unique, but complementary, methods provides richer data and greater insights.

Our Work