User Experience
Creating effective user experiences requires a balance of raw design talent, strong usability instincts, a deep knowledge of current web standards, sharp business acumen, and a keen sense for what’s functionally feasible.
Our team of user experience experts helps to enhance the user experience of a web site, application, or consumer product. We can customize a service plan that meets our clients’ specific needs.
Research
Customer Research
— Great design is grounded in an understanding of the needs, behaviors, and desires of your users. Customer research is the foundation that helps focus on building the products that meet critical user needs and desires faster.
Usability Testing
— Connect with real users in real situations to see how your product performs. Usability testing can transparently demonstrate the real needs and tasks of your users, provide a solid foundation for design decisions, reduce user roadblocks, and decrease customer support costs.
User Experience Review
— Our team will evaluate the experience of using your product. A user experience review can improve the quality of your product and enrich customers’ experiences. After our review, you can expect a succinct report that identifies usability flags alongside our recommendations on how to address them.
Strategy
Competitive Analysis
— What are the strengths and weaknesses of your product as compared to its competitors’? A competitive analysis provides insight into what your competitors are doing, what they are offering to users, and how you can maintain (or get) a competitive advantage—all while helping you to develop an overall online strategic direction.
Experience Planning
— How will the experience of using your product evolve over time? Experience planning involves developing a future vision of how your users will interact with your product. Planning—through strategic activities with our team—ensures that your users’ needs continue to be placed at the center of your product’s design and development.
Product Design
— How do you present your product to your users in a way that engages and educates them? Focusing on the design of your product increases users’ satisfaction and connection with it, adding to its loyalty and longevity.
Design
Interaction Design
— How will your product behave and respond when supporting your users’ needs? We’ll help you to increase the accuracy and efficiency of users’ experience by minimizing the learning curve.
Information Architecture
— How will your product’s content and functionality be organized to meet your users’ understanding and experiences? We’ll help you establish a solid information architecture based on users’ preferences and vocabulary.
Prototyping
— How do you create a user-facing front to your product’s online experience? Prototyping, or the rapid design of interface solutions, allows us to develop interface solutions for your product rapidly and iteratively. We validate and refine these solutions against your users’ needs in realistic contexts—without the financial and scheduling overhead of visual design.
Specific Results
Specific People
Kevin Vigneault
He writes about user experiences
and candy bars.
Laura Sweltz Educated in the U.S. and Germany with a focus in usability.
Todd Moy
Has a background steeped in user centered design, systems analysis and visual design.
From our UX Blog »
Why Viget?
We view the web holistically, providing well-rounded expertise beyond UX. Read more about Design, Development, and Marketing.
Talk To Us
Drop us line if you’re interested in working with us or just have a question.