Closing the feedback loop with a little help from your friends
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I was at the Agile 2009 conference last week to give a talk based on a project we did with Choice Hotels, this is the short version of my presentation. A quick thanks to everyone who came to my talk at the conference, and to everyone who provided feedback afterwards!
I like to think that most designers accept that integrating user feedback is critical to the success of a project. I also like to think that I’m not alone in struggling to find time and budget to undertake a thorough research phase on every project. As a group, UX designers have found a lot of ways do design research quickly (and cheaply) in order to make the best use of the time they have available on a project. On a recent project we found just such a solution that allowed us to gain critical insights while overcoming hurdles that made doing user research difficult.
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Agile 2009
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First, a sad fact:
- Trips I've made to Chicago: 2
- Trips I've made to Chiacgo where I eat Chicago-style pizza: 0
I’m hoping to make a third trip to rectify this injustice, but in the mean time, I wanted to share my experiences this past week at the Agile 2009 conference in Chicago. I had a good time, learned a lot, met some great people, and joined in with 1300 other geeks in cursing the lack of both cell coverage and wifi.
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